Providing great and personal service must be right on top of the list of our priorities. Often it’s the litlle things that are appreciated most. Thist doesn’t only include free replacement of screws and nose pads, it also includes fitting new lenses into customers own frames. This is sometimes required when the prescription of only 1 lens needs to be, or the current frame is still fairly new and satisfactory. When this “lens replacement service” is required our aim is to do it in a way so the customer is not without her/his glasses for too long. Ideally we would use our in-house fitting service. We carry many high quality anti-reflective coated lenses in stock, and if at all possible, we try to manufacture the required prscription “on the day”. If, due to the required prescription and/or lens design, we are unable to do this, we use our state of the art frame tracer. ... read more

People sit on their glasses. Happens all the time. How can it happen? Easy! You are taking your glasses off and put them on your bed so you can slip your jumper on or off. Then you want to put on your sox and then your trainers. Ooops, there was something you forgot and yes, you can feel it on your bottom. You just sat on your glasses. Now they either broke or are badly out of shape. ... read more

“Great glasses are what we do” – that’s our tag line and that really is what we are all about. Being a registered Dispensing Optician I am passionate about beautiful eyewear. I truly believe in providing professional advice and personalised service. However, when Reiner and I first opened “Claudia K Opticians” on High Street here in Motueka back in April, we completely underestimated the need for additional optometric services in Motueka. For that reason, we now have a dedicated eye testing room fitted with modern eye testing equipment and have contracted two independent optometrists, who share our passion and will provide optometric services on a periodic basis. ... read more

The very first customer we had on the morning of May 20th, 2009 (the first day we were open for business) was a local lady who had lost one of the nosepads of her glasses. When she came into the shop, she looked slightly distressed and her glasses were sitting lopsided on her face. A very sore spot had already  developed on the left side of her nose. She had been putting up with this for a number of days, simply because she thought she was in for a new frame and for a big expense. ... read more

“I sat on my glasses, are they fixable?” Questions like this are common in any optical practice. Often what seems to be an almost impossible task for the unlucky client, turns out to be a simple task for the trained optician. Mind you, sometimes glasses really are beyond repair after having been sat on. But in many cases they are repairable. Claudia and I believe that a good repair service should really be part of any optical shop that takes customer service seriously. ... read more